Returns & Refunds

We stand behind our products. If you're not completely satisfied, we're here to help.

30-Day Window

Return within 30 days of delivery

Easy Process

Simple online return submission

Full Refunds

Issued after approval

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Track your return status

Return Eligibility

Returnable Items

  • Unopened, unused products
  • Defective or damaged items (with evidence)
  • Incorrect items received
  • Items damaged during shipping (with evidence)

Non-Returnable Items

  • Used styling heads (unless defective for hygiene reasons)
  • Products showing signs of misuse or modification
  • Items without original packaging (except for defects)
  • Products with missing or damaged components

Return Process

1

Submit Return Request

Fill out our return form with order details and upload evidence (photos/videos).

2

Review & Investigation

Our team reviews your request and may ask for additional information. You'll receive email updates.

3

Approval Decision

We'll approve or request clarification. If approved, we'll proceed with the refund.

4

Refund Issued

Once processed, your refund is issued to your original payment method within 3-5 business days.

Frequently Asked Questions

Submit a Return Request

Already submitted a request? Track your return

Need Help?

Our customer support team is here to assist you with any questions about returns.

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